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Online store Shipping and Return Policy

 

We hope you enjoy our website and online store.
Please do not hesitate to be in touch at anytime regarding questions about your order, other general questions, comments, or feedback via our store phone or email.
Phone:  (845) 666-7600Email: mymerakishop@gmail.com

Shipping Options:

All orders that are in-stock ship within 1-2 business days via USPS. In the event of a delay or if something is out-of-stock, we will promptly notify you via email.

If you have questions regarding shipping, please email us at mymerakishop@gmail.com or call us at (845) 666-7600.

We ship via USPS Priority Mail with tracking.
Shipping charges are automatically calculated in your shopping cart.
In the event that your actual shipping rate is less than what you were charged, a refund of the difference will be issued to the original payment form. 
If you need overnight,  guaranteed, or rush delivery, please email us at mymerakishop@gmail.com to expedite the order and shipping rate.

International Shipping:

We are not shipping internationally at this time

Order Confirmation:

After placing your order, you will receive an email containing your order number and confirming the amount charged to your credit card. You will receive a second email when your order has shipped, (with tracking info if applicable.)

Returns:

We hope that you are happy with your purchase.  If for any reason you are not satisfied, please contact us for a return authorization number within 14 days of receipt of your purchase for a exchange or store credit, not including shipping charges. There are no exchanges on jewelry, watches, or sunglasses.  The item must be returned in its original condition with packaging intact and tags attached.  We do not issue refunds.  

All items must be returned in their original, unused condition. If your return that does not meet this requirement it will not be accepted and you and no credit will be issued.  

Please e-mail us at mymerakishop@gmail.com with your order number to obtain a return authorization (RA#) and our return address.

For your protection, please return your item with an insured courier (i.e. FedEx,  UPS, USPS) and retain your receipt.
Meraki is not responsible for items damaged or lost in transit. Items returned without a proper RA# will be refused and returned back to customer.

All return requests will be processed after our returns department inspects the condition of the item.
Return store credit takes approximately 2-4 weeks to process upon receipt of your return.

Payment Options:

We accept the following payment options: Visa, MasterCard, Discover, American Express, and Paypal.

Sales Tax:

All packages shipped to New York will be charged 8.875% sales tax on the total amount before shipping. Orders shipped out of NY are not applied sales tax.